If you’re an existing Citibank Online Banking customer, you can view your current loan balance online, however please be aware that this may not be your final settlement figure. Alternatively, to find out the outstanding balance on your Personal Loan just call our 24×7 CitiPhone helpline.
How do I contact Citibank customer service?
(632) 8995-9999
For any concerns, you may call us at (632) 8995-9999 or send us a message through
How do I get my Citibank statement?
You may also request your Statement on E-mail through Citibank Online by visiting the Statement on E-mail section under the Banking/Credit Card tab: Download and view the last 18 months’ statement from Citibank Online anytime, anywhere.
How do I speak to Citibank customer service Malaysia?
Or call us at CitiPhone:
- 03-2383 0000 03-2383 0000 (Kuala Lumpur)
- 04-296 0000 04-296 0000 (Penang)
- 07 340 6000 07 340 6000 (Johor Bahru)
- 1-800-82-1010 1-800-82-1010 (Sabah & Sarawak, toll free)
Can I pay my Citibank personal loan Online?
pay your Citibank Personal EMI using using Citibank Online. Just Login using your User ID & Password and click on “Pay Personal loan” link under Banking.
How do I log into my Citibank loan?
All you need to do is log on to with your IPIN to view, transact and manage your Loan Account.
How can I talk to a Citibank officer?
- View our Self-service Banking Tips. CitiPhone Contact: (65) 6225 5225. CitiPhone Agent Support. 8am to 8pm. Self-service Phone Banking & Emergency Services 24/7.
- Share your feedback.
- View our Branch and ATM network.
- Connect with us.
- Mail to: Citibank Singapore Ltd. Global Consumer Group. Robinson Road P.O.Box 356.
How do I waive annual fee Citibank?
How to waive Citibank credit card annual fee
- Call +65 6225 5225 using your mobile phone number registered with Citibank.
- Press 1 for account-related enquiries.
- Citibank will be able to identify your identity immediately if you are using the mobile phone number registered with Citibank.
How can I download my Citibank statement online?
Enter your User ID and Password to login. On the Home Page, click on ‘View Account Summary’ on the left. Click on the required account for statement, e.g. your Savings Account. If you wish to download your statement, scroll down, enter the required details, choose file format (e.g. XLS file) and click on ‘OK’.
How can I view my Citibank credit card statement online?
Via Citibank Netbanking
- Login to Citibank Online using your User ID and IPIN.
- From the homepage, go to the ‘Credit Card’ section.
- Click on the ‘e-statement’ option on the left-hand side.
- Click on ‘View your statement online’
- Select the required month from the list of archived statements.
Is there a penalty to pay off a Citi flex loan?
Is there a pre-payment penalty? There is no prepayment penalty to pay off a Citi Flex Plan balance early.
How long does it take to deposit a Citi flex loan check?
If you choose direct deposit, in most cases your Citi Flex Loan funds should be deposited into your bank account in 1-2 business days. If you choose to receive a check, you should receive a check payable to you within 10 days.
How does a Citi Personal installment loan work?
Funds are borrowed from your existing Citi credit card’s available credit line. You will have one combined statement and one minimum monthly payment on your credit card account. A traditional personal installment loan is a separate account and credit line, and will typically require an application and credit bureau check.
What are the terms and conditions of a Citi Personal Loan?
The Citi Personal Loan Terms and Conditions govern the use of your Citi Personal Loan. As agreed in your Citi Personal Loan application form, and by your continued use of your Citi Personal Loan, you consent and agree to the Citi Personal Loan Terms and Conditions, as may be amended from time to time. Read now. VERSION: OCTOBER 2019
