Send an email into [email protected] explaining your situation. Then either log into a side or create one if you don’t have one, and go to the highway to help thread in the neoboards. Post your help number there and TNT will look at it pretty quickly.
Can you reactivate a Neopets account?
Recovering Your Account You’ll need to e-mail the Neopets Support Team and ask to recover the account. You can contact them directly at [email protected]
How do I know if my Neopets account is frozen?
If you view the userlookup of your account, and you see the message “This account has been disabled. “, that means your account has been banned (disabled) by TNT. It happens. Sometimes, for reasons that can be beyond your control, your neopets account is frozen.
How many Neopets accounts can you have?
five accounts
On Neopets you are allowed a maximum of five accounts. Of these five, you are only allowed to use one of them to create Neopoints and generate other items within the Neopets site, like the kind you get from visiting dailies and things.
Did my Neopets account get deleted?
Try searching the username or any of your pets’ names in the searchbar and see if anything comes up. If you get a result, even if it says the account was frozen, then the account still exists. If you don’t get anything back at all (“this username does not exist”, etc), then the account has been purged/deleted.
How do I recover my Neopets account without birthday?
Getting into your old account without birthday
- Log out.
- Go to , and click on ‘My Support’.
- Log in with the UN / ‘word’ that you lost your birthday to.
How many Neopets can you have 2020?
Can I create more than one Neopet? Yes, you can have up to four Neopets. Don’t forget you don’t need to create new ones, you could always adopt a more experienced Neopet at the Neopian Pound.
Are you allowed to have more than one Neopets account?
On Neopets you are allowed a maximum of five accounts. Of these five, you are only allowed to use one of them to create Neopoints and generate other items within the Neopets site, like the kind you get from visiting dailies and things.
What’s going on with Neopets?
It’s the sole way Neopets runs its major activities, with the vast amount of the website’s content being Flash-based. In 2020, it was confirmed Adobe would end support for the platform and shut it down completely on December 31, 2020. Q2: “will Neopets be converted to HTML before Flash loses support in 2020” A: YES!
Does my old Neopets account still exist?
If you get a result, even if it says the account was frozen, then the account still exists. If you don’t get anything back at all (“this username does not exist”, etc), then the account has been purged/deleted.
What to do if your Neopets are frozen?
If you have been mysteriously frozen, the first thing to do is to check to see if your account was frozen for being compromised. When TNT detects suspicious activity on a user’s account, they will freeze it to prevent more damage from being done to the account. There are two methods to check if your Neopets are still on your account:
How do I Delete my Neopets email account?
If you really don’t want your Neopets anymore and wish to delete your account, please send mail to [email protected] . If you just wish to change or remove your email address, click on Your Preferences. You will need to enter your password before you can make any changes. Why is my account frozen?
How old do you have to be to change password on Neopets?
You can only do this if you are over 13 years of age, or you have sent in the parental consent form. Click on ‘Help’ in the yellow side bar. You will see an animated button that says change your password/preferences. Click on that button. Now you can enter your new email address.
What to do if your pet freezes your email account?
Check your inboxes on old or current email accounts and search for Neopets messages, including in your spam and trash folders. The Neolodge will send an email whenever your pet checks out.
